Manager, Investor Relations

Manager, Investor Relations

Location: Denver, Colorado (on-site, currently at least 3 days in office required)
Reports to: Senior Director, Business Partnerships
Pay Range: $70,000–$80,000 (Benefit package information is provided at the end of this document.)
Department: Membership / Investor Relations

Mission
Provide operational, administrative, and sales support that enables investor renewals, upgrades, and new investment growth through accurate data, efficient billing, and consistent execution.

Position Summary
The Manager, Investor Relations, is responsible for the execution of investor relations operations, sales support, and administrative workflows. This role ensures accurate CRM data, timely billing and invoicing, and consistent internal processes that support recruitment, retention, and growth. The position plays a critical role in maintaining operational excellence, supporting revenue performance, and enabling effective coordination across departments.

Primary Responsibilities
• Sales & Renewal Support: Coordinate, organize, and support renewals, upgrades, and new investment activity by preparing CRM data, tracking sales and renewal pipeline tasks, scheduling and coordinating meetings initiated by the membership team, and executing post-sale and renewal administration.
• CRM Management & Data Integrity: Maintain accurate investor records, membership tiers, council assignments, and segmented lists; reports; conduct routine data audits and support reporting and forecasting needs.
• Billing, Invoicing & Reporting: Execute invoice creation and revisions, run monthly member invoicing, support payment processing and ACH setup, conduct standard late-payment follow-up, and coordinate with Finance on reconciliation and account status.
• Communications Liaison & Recognition: Identify and flag investor news, milestones, and opportunities; flag appropriate members for recognition and program engagement.
• Operational & Administrative Execution: Manage recurring administrative workflows, internal requests, onboarding and renewal processing, and documentation of standard processes.
• Team Collaboration: Partner with internal teams on member benefits, database management, communications, recognition, billing decisions, and opportunity identification.
• Other duties as assigned in support of investor relations, renewals, and growth.

Qualifications
• Post secondary education (bachelor's degree, associate degree, certificate program, or similar); equivalent professional experience will be considered.

Benefit Package
• Medical health insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan with employer match
• Group term life insurance and accidental death & dismemberment (AD&D) insurance
• Short-term and long-term disability insurance
• Monthly parking or travel allowance to the Chamber office
• Paid Time Off
• Holidays: 11 days per calendar year
• Vacation: 10 days accrued per calendar year, increasing based on years of service
• Leave: Sick leave, personal leave, and family and medical leave